Privacy Policy

Protection and management of personal information

MIMAKI USA, INC. formulates thoroughgoing safety measures by streamlining its company regulation to protect and manage its customers’ personal information from any of loss, damage, external diversion, and unauthorized access.
In case customer personal information achieved its purpose of use, and no need to store any more, we may delete the customer personal information.

Offer of the personal information to the third parties

MIMAKI USA, INC. will not offer or disclose its customers’ personal information to any third party without receiving customers’ permission, except in the limited manner and for the limited purposes described below.

• When a customer agreed with disclosure of his/her personal contact information.
• In case it is requested to disclose customers’ personal information by the public offices, or needed according to the laws.
• When converted into the statistic data impossible to identify the person.
• When in need of disclosing customer personal information for managing this site, we may disclose our customers’ personal information to our subcontracting companies. In the case, the disclosed information is limited to the extent necessary to manage the site, and we secure the information by contracting with the subcontracting companies

Enquiry, Correction, or Deletion of the personal information

When in need of enquiry, correction, or deletion of the customers’ personal information, inquire to us by Contact form on the web site. After verifying the identity, the customer personal information would be corrected or deleted in a reasonable period of time.

Disclosure of the personal information

In the case of any of the following events, we may disclose the customers’ personal information.

• In case customers or MIMAKI USA, INC. suffered an unreasonable loss by a certain customer, we may notify the customers’ personal information to the party affected, police, and the relevant agencies.
• In case requested to disclose the customers’ registered information by court, public prosecutor, police, counsel, consumer information center, or the organizations holding a similar authority, we may disclose the information.

Financial information

Financial Information Collection and Use

We may collect banking information, including bank account numbers and routing or transit numbers, when necessary to process payments, issue refunds, or complete other authorized financial transactions. This information is collected only for legitimate business purposes and in connection with a specific transaction.

Secure Transmission and Processing

Banking information is transmitted securely using industry-standard financial messaging and payment networks, including the Automated Clearing House (ACH) network in the United States and SWIFT financial messaging standards for international transactions. We take reasonable administrative, technical, and organizational measures to protect this information during transmission and processing.

Data Retention

Banking information may be retained for a limited period as necessary to complete transactions, resolve disputes, or comply with legal and regulatory requirements, after which it is securely deleted or anonymized.

Information Sharing

We may share banking information with financial institutions, payment networks, and service providers solely for the purpose of processing authorized transactions. These parties are permitted to use the information only as necessary to perform their services on our behalf and are subject to confidentiality and security obligations.

Your Rights and Contact Information

Individuals may request access to, correction of, or deletion of their personal information, subject to applicable legal requirements.