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Mimaki Helped Displays2go Achieve Business Success

Displays2go has been providing display solutions since 1974. The company has grown into a leading retailer, distributor, and manufacturer of top-quality marketing and merchandising display systems with a diverse line of more than 9,000 unique products, 250 employees, and a nearly 500,000 square foot facility in Fall River, Massachusetts. The company’s stated mission is to empower businesses and people to connect with the world by providing a wide variety of easy-to-use, brand-enhancing products and personalized solutions. The company’s desire to continue to offer opportunities for its customers to express themselves and their brands through custom printing options led Displays2go staff to add wide format, UV-LED flatbed printing to its line-up. During its search, Displays2go staff considered both hybrids and traditional flatbeds and focused on a combination of quality, speed, and cost to make its final determination. “We wanted a solution that would allow us the ability to print on a variety of substrates with high quality,” said Michelle Driver, production manager at Displays2go. “We considered hybrid options, but given our applications, we wanted to stick with a printer that keeps the substrate stationary during printing to avoid any overspray.” Displays2go staff compared output from the Mimaki JFX200-2513 with several other printers on the same substrates and was impressed with the quality of the Mimaki model. There were several additional features that also helped sway their decision, in particular, Mimaki Circulation Technology (MCT) that continuously agitates white ink in the printer to help prevent clogging. This core technology was considered a must-have since so much of the company’s work is printing on acrylic using white ink. Also, the printer’s user-friendly RasterLink software was attractive since it was important for Displays2go to have a machine that would be easy to use. Displays2go worked with Grant Graphics of Saratoga Springs, New York, and its first JFX200-2513 UV-LED flatbed printer was installed in September 2015. “The installation and training was seamless and we were printing on the second day,” said Driver. “Mimaki and Grant Graphics provided great service during the entire process.” The versatility of the JFX200-2513 printer has been a boon to Displays2go, with its ability to print directly onto rigid substrates that previously used pressure-sensitive adhesive (PSA) or cut vinyl, or had no customization offering. “Being able to print on rigid materials has opened up our customization to a much wider variety of products,” said Driver “The white ink allows us to include clear substrates in our new offerings.” With Displays2go’s focus on providing brand-enhancing products and personalized solutions, the main business benefit of the JFX200-2513 printer was enabling the company to expand its selection of printable products with quick, cost-effective solutions for its customers. In addition to enabling the company to print on new products, changing its production process from PSA to direct-to-substrate, UV-LED printing enabled Displays2go to provide better quality printing with cost and time efficiencies – savings which were passed along to its customers. The JFX200-2513 printer also helped the company achieve a sales increase of more than 300 percent in its first year, on one of its most popular printed products. Additionally, Displays2go was able to reduce its already aggressive projection of a nine month ROI down to just six months, as it continued to expand its offerings and convert products over to the JFX200-2513 printer. The company now utilizes an array of printers including the following Mimaki models: JV34-260 super wide format solvent printer, JFX200-2513 UV-LED flatbed printer, CJV150 cut-and-print device, UJF-6042 UV-LED tabletop printer, and their latest printer acquisition, the TS500P-3200 dye-sublimation printer.  Displays2go’s Vice President of Marketing, Martha Dias, explains “Our team’s mission is to help brands connect with the world, and what better way to support that than by offering personalization opportunities with state-of-the-art printing? Displays2go is excited to continue providing quality printing solutions in-house by expanding its printing capabilities with Mimaki.”

Suntex and Coloronik rely on Mimaki Original inks to deliver unique textile and décor applications

Suntex Printing of Woodruff, SC, has more than 30 years of experience in printing fabrics for the hospitality, industrial and healthcare industries. John Dill, President, and Mike Dill, Creative Director, added a digital process nearly a decade ago, to produce decorate textiles via dye-sublimation/transfer paper, with finished product transferred to polyester fabrics in widths ranging from 48 to 128 inches. The printed fabrics are then used to create draperies, hospital privacy curtains, window shades, bedding, shower curtains and banners. One of the first dye sublimation printers purchased was a Mimaki JV33-160 model from a distributor, installing third-party inks marketed by the seller at the time. The process started smoothly, and the company grew to add more Mimaki printers, still using the third-party inks recommended by the distributor. “Then we had our first real experience of dropouts and large quantities of lost production,” said John Dill, President of Suntex Printing. “When you use a third party ink, warranty coverage is handled by the distributor, not the printer manufacturer. That is fine until you have an issue with the ink. The ink manufacturer blamed the printer for our problems and Mimaki was helpful but did not warrant the parts. After a few months of struggling it was discovered we had received a bad batch of ink so we switched to a different third-party ink. As time went on, we purchased more printers and different issues came up. Again, because we were using third-party inks and the distributor who was responsible for the warranty would often blame the problems on the paper or the printer. “As we continued to grow, we realized the best solution was to use Mimaki OEM inks. If there is an issue then there would be only one call: to Mimaki. Our workflow has greatly improved since we made the decision to revert to using Mimaki OEM inks. We have not experienced any ink dropouts, and colors are very consistent. Issues will always happen but now there will be no finger pointing from third party ink suppliers. Mimaki inks are great and when an issue does come up the Mimaki support team has been amazing.” Suntex is still running the first JV33 printer and John guesses that many thousands of yards have been printed on the machine. The company’s latest addition is the TS300P-1800 printer, a 77-inch wide, roll-to-roll, dedicated transfer paper model, offering new levels of quality and productivity. Engineered for the dye sublimation industry, it is designed to print onto the thinnest of transfer paper while maintaining extremely high quality output. <class="blue-link" href="" target="_blank">Coloronik launched to encompass alternative materials Two years ago, John and Mike started Coloronik, based in Moore, SC, to offer digital printing services on rigid and alternative materials such as doors, ceiling tiles, acoustic wall panels, banners, wall coverings and glass applications. Coloronik also added printers for direct-printing to flag fabrics. Recently, Mike formulated a process to digitally print to natural leather without having to add laminates to retain the natural hand. The company uses a Mimaki JFX500-1231 UV-LED flatbed printer for decorating leather and is seeing excellent results. The adhesion and crock testing has satisfied all requirements for decorative upholstery applications, and the company has printed onto leather for office chairs, automotive, aviation, pillows and many decorative applications. “We also use the JFX500 flatbed printer to print directly onto rigid items such as headboards and interior wall separators for hospitals and hotels,” said Mike. “The JFX500 oversized table can accommodate rigid substrates up to 83 inches wide by 122 inches long, and up to two inches thick, so it can handle nearly anything we put on it. White ink gives us the ability to print on clear acrylic or glass panels to create artistic light fixtures. It’s a signature application for us.” Mimaki_Coloronik_JFX500_Leather01_4x3                    Mimaki_Coloronik_JFX500_White_4x3                   Mimaki_Coloronik_JFX500_Leather02_4x3 Note: images samples were printed in leather and stone.

Mimaki helps Park Place Signs Expand in a New Direction


Mimaki Customer Experience Story

Park Place Signs (Hannibal, MO) is an expert at giving directions in more than more than one dimension. Since the early 2000s, when the company evolved from an engraving and trophy business into one of the nation’s leading suppliers of Americans with Disabilities Act (ADA) signage, Park Place is where sign companies go to purchase room identification and wayfinding signs that comply with ADA standards. The addition of a Mimaki JFX200 UV-LED flatbed printer has enabled the company to improve turnaround times, reduce overhead costs and deliver high quality signage that was previously unattainable with existing systems. Park Place was established in 1980 as an engraving and trophy business using laser equipment and screenprinting systems to personalize nameplates and signage for retail establishments. The early 1990s ushered in a new era for sign makers following the passing of the Americans with Disabilities Act, as – among other things – it requires signage with tactile elements be installed in public areas. The company then began creating ADA compliant signage for healthcare and educational facilities, both locally and across the country. Because of its staff’s expertise with ADA requirements, by 2002 it grew to be a wholesaler to more than 1500 sign companies nationwide, providing ADA signage as well as expertise in the intricacies of ADA standards such as placement height and installation tips. Wayfinding and other signage remain a large part of the company’s business as well. Bill Baker, owner and president of Park Place, brought his experience in vinyl production for vehicle graphics to the company when he purchased it in the late 1990s. As business grew, the company added more screenprinting equipment and personnel, utilizing up to three employees depending on workload. The demand kept growing. Bill understood from his previous experience that he needed to find a way to incorporate the cost- and time-saving features of digital production into the company’s screenprinting process. Bill began researching flatbed printers from several vendors including Mimaki, Océ, Mutoh and HP. His criteria included high quality output with white ink, a dedicated flatbed table, low-heat UV-cure technology, and an affordable price point. “Once I saw the JFX200 printer, it all came together,” said Bill. The JFX200 UV-LED printer included all the “must-haves” required to seamlessly incorporate it into his existing operation. Bill worked with dealer PDS Equipment to acquire the printer and had it installed and running within just a few weeks. “With the JFX200 printer, we have fewer touchpoints, so the bottlenecks we had using an all-screenprinting system have been greatly reduced,” said Bill. “Overall, we’ve increased our production speed, reduced our labor costs and improved our print quality.” When most people think of ADA signs, the image of raised letters and braille on a solid background come to mind. Customers today want more than cookie-cutter signs, they want a consistent theme that requires more than simple plastic badges. Park Place uses several methods and materials, and relies on the high quality output of the JFX200 printer to enhance the output of many signs. For example, in the Exit to Courtyard directional sign, Park Place used 1/8-inch thick clear acrylic and printed the decorative accent and white background on the back using the JFX200 printer. The text and directional arrows were laser-cut to shape and applied to the sign’s front surface. White ink provides the ability to print on a number of clear or colored surfaces, on either the front or back – or sometimes both. The Hall Map sign uses 1/4-inch thick acrylic with the decorative accent and beige background printed onto the back of the material. The map was then printed onto the surface. White ink in the JFX200 printer gives Park Place the ability to broaden the range of materials it can use to fulfill orders. Many of the ADA signs printed by Park Place are a set size such as 4- by 8-inches or 8- by 8-inches. The company uses jigs and fixtures to hold them in place. The JFX200 printer, with its 51- by 98.4 inch fixed flatbed area, provides this necessary capability, a feature not available on hybrid models. “The size of the flatbed table enables us to run special jobs of different sized media and pre-cut pieces, as well as the occasional larger print,” said Bill. One of those larger pieces is a 4- by 8-foot Wall of Hope donor recognition plaque fabricated entirely of 1/2-inch thick acrylic. All surfaces were painted and then printed. The background is a printed flower graphic, and the donor names were printed directly onto the painted panels. Because the JFX200 uses low-temperature UV-LED technology, the painted surface did not incur any distortion during printing. Adding the JFX200 printer has dramatically shortened the throughput times from job acceptance to shipping. “We now get jobs out, on average, 30 percent faster and have eliminated many of the costs associated with screenprinting such as screens and screen preparation. We are also able to utilize personnel in other areas of the company to improve our delivery dates,” said Bill. It also gives Park Place the ability to keep all the work in-house so the company can control the quality. Park Place hasn’t entirely abandoned is awards roots. This Hannibal Cannibal piece is an award for an annual local race that attracts more than 2000 participants on Independence Day weekend. Park Place donates all the awards and participation medals. “A project this large with intricate details would not have been possible without the JFX200 printer,” said Bill. “The Mimaki JFX200 printer is the single best investment I’ve ever made,” said Bill. “It has transformed our business. The more we use it, the more we can figure out what we can do, the better it makes as a company.”