Mimaki Careers

About Mimaki USA

Mimaki is an innovator and a pioneer in the development of digital printing and cutting products worldwide. The company has engineered and manufactured a complete line of digital printers and cutters, and offers a total workflow solution for the many applications found in the Sign & Graphics, Textile & Apparel and Industrial markets. In 2014, Mimaki USA celebrated 15 years of serving customers in the Americas. It is an operating entity of Mimaki Engineering of Japan.

Contact Mimaki USA
Please send your resumes to Jobs@mimakiusa.com
No phone calls please.

EOE

Mimaki USA complies with all fair employment regulations.
Mimaki USA is an Equal Opportunity Employer, with a policy ensuring that all employees and potential employees are considered for all positions on the basis of their qualifications and abilities without regard to race, color, sex, religion, pregnancy, ancestry, age, national origin, citizenship status, veteran status, sexual orientation, marital status, physical or mental disability or other legally protected status.

Openings

Applications Specialist

Atlanta, GA
10/10/2016
Mimaki USA Applications Specialist
Job Summary
Responsible for delivering content and solutions on using Mimaki inkjet printers and applications along with industry standard software, partner with sales and marketing in the use of Mimaki-brand products to customize and document solutions for multiple types of end user applications.
Essential duties and responsibilities:
  • Assist in installation, maintenance and commissioning of products.
  • Assist product teams in resolving product design, development and marketing issues.
  • Create analytical methods for new market expansions.
  • Develop strong understanding of new and existing products and their attributes.
  • Review product performance against client requirements so as to deliver optimal product.
  • Provide assistance in preparing marketing collaterals.
  • Assist customers and sales personnel in product development support.
  • Develop training programs and educational workshops for marketing teams.
  • Identify business development opportunities by analyzing market trends and competitive information.
  • Develop ideas for business process simplification and cost reduction initiatives.
  • Assist with customer demonstrations as well as producing samples, trade show graphics, and other graphics for the marketing team to support sales.
  • Conduct product demonstrations, document solutions and workflows, and provide training both in the demo room and during road shows.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university; or two-four years related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Mathematical Skills:
Proficient in Microsoft Office, including Word, Excel, PowerPoint and Email.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the associate is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The associate is occasionally required to lift and/or move up to 25 pounds and may be required to carry the weight for short distances. The vision requirements include: close vision, distance vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed indoors in a climate-controlled environment.

Channel Sales Representative

Baltimore, MD; Dallas, TX
10/10/2016
Mimaki USA Channel Sales Representative
Job Summary:
Responsible for achieving sales, profitability, and partner recruitment objectives by developing, maintaining and expanding relationships with assigned channel partners. Represents the entire range of company products and services and engages directly with dealers and prospective customers.
Responsibilities:
  • Establishes productive, professional relationships with key personnel in assigned partner accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
  • Sells through partner organizations to end users in coordination with partner sales resources.
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally.
  • Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
  • Ensures partner compliance with partner agreements.
  • Drives adoption of company programs among assigned partners.
  • Proactively recruits new qualifying partners.
  • Provide dealer support for sales with sales training, ROIs, cost analyses and application development.
  • Provide timely and accurate sales activity reports and forecasts.
  • Monitor competition by gathering current marketplace information on pricing, and new and existing products.
  • Provide trade show support before, during and after the assigned shows.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Skills/Qualifications:
  • Strong expertise in developing, implementing and communicating channel programs
  • Strong collaboration, teamwork and influencing skills.
  • Strong Data Analytics Skills
  • Team player with strong intrapersonal skills.
  • Creative and strategic thinker
  • Excellent written and verbal communication skills at all levels of an organization.
  • Flexible approach to people, projects, and assignments.
  • Ability to work independently and successfully with remote individuals, and teams.
  • Highly organized, ability to thrive and maintain clarity in a fast-paced and changing environment.
  • Self-motivated and excellent problem-solving skills as well as a team-oriented attitude.
  • Skilled in Microsoft office (Word, Excel, PowerPoint, etc.)
  • Fluent in English
  • Must speak native Spanish and/or Portuguese
  • Travel as required
Prefer candidates Bachelor's Degree and 5-7 years relative work experience, such as a comprehensive sales knowledge of flatbed and wide format digital Inkjet markets for solvent, UV Curable, Dye Sublimation printing, as well as roll and flatbed cutters.
About Mimaki USA:
Mimaki is a leading manufacturer of wide-format inkjet printers and cutting machines for the sign/graphics, industrial and textile/apparel markets. Mimaki develops the complete product range for each group; hardware, software and the associated consumable items, such as inks and cutting blades. Mimaki excels in offering innovative, high quality and high reliability products, based upon its aqueous, solvent and UV-curable inkjet technology. In order to meet a wide range of applications in the market, Mimaki pursues
Employee Benefits:
Mimaki USA offers a comprehensive benefits package that includes Medical, Dental, Vision, Company Paid Life & ADD, Company Paid STD & LTD, 401K with Company Match. Employees are eligible for benefits on the first day of employment.

Field Service Technician

Atlanta, GA; Dallas, TX; Los Angeles, CA; Rockaway, NJ; San Francisco, CA
10/10/2016
Mimaki USA Field Service Technician
Job Summary:
Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.
Essential Duties and Responsibilities:
  • Installs new or modified equipment at customer's facility to ensure full functionality according to specifications.
  • Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem.
  • Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
  • Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
  • Provides on-site technical assistance to help troubleshoot and repair equipment.
  • Maintains records of performance reports.
  • Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems.
  • Develops service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
  • Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associate’s Degree; or one to two years related experience and/or training; or equivalent combination of education and experience
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
General computer skills including Microsoft Word and Excel.
Certificates, Licenses, Registrations:
Valid Driver's License
Other Qualifications:
Must be able to travel 60% of the time; requires some after hours and weekend
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually quiet.

Technical Support Technician

Atlanta, GA
10/10/2016
Mimaki USA Technical Support Technician
Job Summary:
The Technical Support Technician provides support by maintaining Docebo database and maintaining the CRM database via installation reporting. Additionally, they will assist with field service demands to include installation of equipment, supporting trade shows and resolving reports of technical problems with equipment.
Essential Duties and Responsibilities:
  • Oversee the training schedule and Docebo activities. Update internal database.
  • Oversee installation reports. Processing and approving reports and submitting to Japan.
  • Support email inquiries for printer hardware and software.
  • Onsite support for repairs, installations, Trade shows, Field Change orders (FCO).
  • In House support for machines brought in for repair.
  • Assist with training for dealers. (Hardware and Software)
  • RMA/ Warranty support when needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
General computer skills including Microsoft Word and Excel.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually quiet.